Comment Card:
West Piedmont Work Investment Network

For Business - Please tell us how we did today . . .

Which One Stop Center? 
    Strongly
Agree		 Agree Disagree Strongly
Disagree
1.   I got the information I needed quickly.
2.   The staff was knowledgeable about my industry.
3.   The staff was helpful to me (e.g., demonstrated knowledge of the resources; spend sufficient time with me; made appropriate suggestions and referrals).
4.   The sfaff I interacted with consulted with me and we deliberated together to get me what I needed.
5.   All the commitments made to me were kept (e.g., from phone calls returned when they said they would to service delivered right and on schedule).
6.   The process was efficient for me.
7.   The staff demonstrated good customer service skills.
8.   I am satisfied with my overall experience at this Center.
9.   The information and services I received exceeded my expectations.
10.   If I have other workforce needs, I will use the center again.
11.   I would recommend this Center to another business/colleague.
12.  
This is the first time that I have used the services?
Yes
No
13.  
The resources or services I used today were:
Business Resource Center
Conference and Meeting Rooms
Targeted Recruitment Event
Job Posting
Candidate Screening
Request for Qualified Applicants
Request for Labor Market Information
Human Resource Information/consultation
Employee Training
Other
14.  
Which best describes your company? (please pick one)
Business with 20 employees or less
Business with 99 employees or less
Business with 100 to 249 employees
Business with over 250 employees
 15.   The staff is very interested in your opinion. We would like to hear your ideas. We want to continuously improve our services to you. Please tell us any ideas you have for improvements to this Center:
Please click on the Submit button to submit this comment card. Your answers will be anonymous. Thank you for taking the time to provide us feedback that will help us serve you better.
All WPWIB-funded programs adhere to equal opportunity employer guidelines. Auxiliary aids and services are available upon request to individuals with disabilities. Primary source of funding is from the U. S. Department of Labor Employment and Training Administration.

If you have any questions about activities and/or partnerships within the West Piedmont Workforce Investment Board, please contact the WPWIB's Executive Director, Lisa Fultz, 276-656-6190.
Copyright © 2010 West Piedmont Workforce Investment Board